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Summary of Shaws Customer Service Calls

55 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
02:05 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Shaws to Ask about:

Staff:

  • “Question about service”
  • “Bad customer service”

Payments and Charges:

  • “Workman’s comp claim unpaid and I’m getting charged West Roxbury Star Jay manager”
  • “Coupon”
  • “Coupons that you have online”

Employment:

  • “Follow upnon job application”

Other:

  • “Checks”
  • “Bare and switch”
  • “Becuase i got fired”

About Shaws

Top 5 Likes about Shaws

Thought it was getting better, Products, Overall feel of store, Know thier customers, Staff help

Top 5 Dislikes about Shaws

Most of the employees and customer service, Front end manager, Way that i was treated, Was treated very poorly, Understocking of product

Summary

Shaw's is an American company. The company operates a chain of large self-service stores selling foods and household goods. There are also Dunkin Donuts and Krispy Kreme and Osco pharmacy locations on site of Shaw's Supermarkets. The company operates a web site. With the help of this web site, customers can purchase online coupons; get rewards cards, read recipes by Kraft, and many other services. There are such departments in Shaw's as bakery, deli, happy tails, home central, flowers, meat and poultry, sea food, win market, celebrate living, organized life, and others.
Shaw's offer catering services as well.

Shaws reviews and complaints

Shaws is ranked 49 out of 620 in Food Stores category

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Shaws Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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