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Summary of Shaws Customer Service Calls

76 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:15 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Shaws to Ask about:

Payments and Charges:

  • “Charges to account”
  • “I receive a fake hundred dollar bill when i cash my check in your store”
  • “Workman’s comp claim unpaid and I’m getting charged West Roxbury Star Jay manager”

Staff:

  • “Staffing/Staff issue”
  • “Bad customer service”

Request for Information:

  • “Question about service”
  • “Monopoly question”

Employment:

  • “Employment”
  • “Follow upnon job application”

Account:

  • “My email and password isn't working for the monopoly game”

Cards:

  • “I was at a local store and when they scanned my rewards card they could not get any type of a contact. I have not used this Card 2 to 3 years. The cashier had to use the store scan card. I guess I need another card.”

Other:

  • “Check”
  • “Help you out”
  • “Promotion issues”

Shaws Rating Stats

2.7 out of 5 stars
based on 123 reviews
See all 286 reviews

Rating stats

  1. 23 reviews
  2. 31 reviews
  3. 39 reviews
  4. 20 reviews
  5. 10 reviews

About Shaws

Top 5 Likes about Shaws

Thought it was getting better, Products, Overall feel of store, Know thier customers, Staff help

Top 5 Dislikes about Shaws

Most of the employees and customer service, Front end manager, Way that i was treated, Was treated very poorly, Understocking of product

Summary

Shaw's is an American company. The company operates a chain of large self-service stores selling foods and household goods. There are also Dunkin Donuts and Krispy Kreme and Osco pharmacy locations on site of Shaw's Supermarkets. The company operates a web site. With the help of this web site, customers can purchase online coupons; get rewards cards, read recipes by Kraft, and many other services. There are such departments in Shaw's as bakery, deli, happy tails, home central, flowers, meat and poultry, sea food, win market, celebrate living, organized life, and others.
Shaw's offer catering services as well.

Shaws reviews and complaints

Shaws is ranked 40 out of 635 in Food Stores category

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Shaws Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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