Was having trouble cashing in 150 stamps for Rachel Ray Lasagna Lover Stoneware since Dec. 30th.
Several stores in VT & NH said they were out and not sure they were getting any more. I’m leaving VT tomorrow, Jan 3rd, and flying to FL, so won’t be around until Jan 16, when the redemption period ends. Mark in the corporate office was extremely helpful in finding out when the stores near me in Ludlow & Springfield were getting more shipments of the bakeware and specifically the Lasagna pan I’m interested in. He couldn’t have been nicer or more helpful.
It’s refreshing to have a customer question answered so explicitly.
Thank you Mark. Patricia RYAN Ludlow,VT
Product or Service Mentioned: Shaws Customer Care.
Reason of review: Good customer service.