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Shaws - What a joke - RIDICULOUS COMPANY

I can’t even get through on the complaint line! Just sat on hold for almost 1/2 hour.
#1332122
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I saw a twelve pound terrier in the store handled by the owner. It was not a service dog. Positive. Why didn't employees tell owner to leave the dog outside? I have done shopping with this store since 1991 and will not do so in the future. I tried to be polite about...
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Anonymous
Concerned shopper

Why are non service dogs allowed?? More importantly these "companion " dogs are untrained and unmanageable. On Thursday I observed a store employee petting such dog and then h...

#1331817
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Shaws - Not getting my points?
Shaws - Not getting my points?
Shaws - Not getting my points?
Shaws - Not getting my points?
It says 1 point for every dollar I don’t see that! What does it mean 34 points before next reward! I see the money I spent that don’t seem like I got the right points!
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NuttyUguisu
NuttyUguisu

I spent 178.00 on August 1st and I got 0 points for it. The program sucks. Plus there's no way to contact customer service from the app. There's a review thing but I never got...

#1327787
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Well, as a former employee of Shaw's (granted is was close to twenty years ago), I had recently purchased a canned product and here it is, August 11, 2018, and the experation date is October 28, 2017. I was always instructed to rotate the stock to make sure that no...
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Newport, New Hampshire
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#1327297
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Shaws - Wait it for too long at bakery

I had a lot to say but, can you just get better service at your store. I can’t believe I had to wait for 10 minutes, and ask someone to call the manager so I could get a chocolate truffle from the case
3.4
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
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Product or Service Quality
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#1320710
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Shaws in Norwood MA is constantly sold out of sale items, especially meats and seafood. Went in 7/27 and seafood case was full of flies. Deli workers have given us the wrong product multiple times in the past few months. I have brought this to the managers' attention...
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#1315679
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This program tricks seniors and is totally disrespectful to them. My mom shops thinking she is getting a deal only to find she never gets the deals. She does not have an email account and is tricked by the signs in the store. I will never shop there again. I am back to...
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ElfinSeal969
ElfinSeal969

I agree - they should bring back the card and swipe as Stop and Shop does. This is a crazy program and needs to be discontinued. I shop for an elderly relative and that is bec...

Anonymous
Anonymous

She's old enough to know better. Didn't she ever tell you "no" about anything ? Why has she lost the ability ? Perhaps she needs to be more closely supervised. You want her to...

#1315163
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Shaws - Bad services

I had a employee bagging up my food. When i said thank you she said why you thankin me i did not do anything. She was very rude. I will be shoping somewhere else
3.1
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Customer service
Delivery Service
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Diversity of Products or Services
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Value for money
Website
#1306895
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Shaws - No coffee grinding machine

I use only very corsly ground coffee beans and home grinders don’t do the job. I have to go to other supermarket in town for coffee! I’ve never seen a chain of supermarkets that don’t provide a coffee grinder! Disappointed in North Conway NH.
2.6
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Website
#1305928
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This is a long time coming. I shop at Shaws in Franklin Ma. I mainly shop on Sundays because that is when my schedule permits me to. Well I am so tired of going there and never finding the items on sale empty shelves dairy and bread aisle totally wiped out. Produce...
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2.1
#1304577
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