Shaws
Reviews and Complaints
Just for u digital coupons are not working.
Preferred solution: Compensation for lost discounts, but more than anything I want my Just for U to work at checkout.
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Verified Reviewer | Hooksett, New HampshireUpdated App
- Employee pay more attention to each other than their customers
- Higher pricing
- App funtionality is difficult
Preferred solution: return the application to its prior functionality.
User's recommendation: Examine your receipt before you leave the store
New Nazi mandates
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Verified Reviewer | Northbridge, MassachusettsOut of $50. I have the receipt acknowledging that I paid for the card and at the receiving end they were unable to use it, they were told they couldn’t find that card being activated.
- Convinced
Preferred solution: Deliver product or service ordered
User's recommendation: If the company isn’t going to stand behind the customers when they have proof they bought a gift card and eBay said they didn’t find that card number the customer shouldn’t have to bear the lost. eBay should reimburse shaws to reimburse the customer.
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Verified Reviewer | East Providence, Rhode IslandLack of products
Preferred solution: Price reduction
Checkout
User's recommendation: Contacting directly worked for me. Not to say contact using Pissed won't work. My error that my complaint using Pissed didn't.
Horrible behavior
Preferred solution: Address this with employees
Tired of loser employees
- Never again will i spend my money there
- Front end managers customer and coworker interactions
Preferred solution: Apology
User's recommendation: Go to Hannaford or Walmart
One person running front of store
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Verified Reviewer | Weymouth, MassachusettsTo applaud the generosity of Store Manager Dan Hurley and Bakery Manger Dave
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Verified Reviewer | Lewiston, MaineExtremely Rude, Inconsiderate Employee at the Lewiston Maine Shaw's
- Good location clean store
- Un ethical treatment of new employees and customers
Preferred solution: I believe the store needs a change in the people managing and training employees.
Tired of unjust pricing
Preferred solution: Apology
User's recommendation: as a bove
Customer service
- Customer service
User's recommendation: Check on how cashiers treat people.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bangor, MaineComplaint
- Shaws has great prices
- Poor produce quality low food value products this website
Preferred solution: Let the company propose a solution
User's recommendation: IF IT FREEZES MARK IT DOWN
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Verified Reviewer | Waterville, MaineYour Waterville Store is a mess.
I have been going here for several weeks to grocery shop. My wife and I used to shop at Hannifords,s but since the Covid-19 They have not had items on their shelves.
Well it's been a confusing affair for several weeks as the store changes things around. Each week it is a new adventure to find what we need. Every time we come here things we need are moved again. Then trying to get down aisles is a pain.
You have carts and people trying to move items from one side to another. Today was no different from the past few weeks only today at almost 9:00 AM shelves were not stocked And again items moved all over the place from last week. I asked the check out about this and when it will be done she thought in another month.
If,I had known it was going to be like an Easter egg hunt to go shopping here I would have gone elsewhere. I will wait a month or so to see if by then you have things back together.
Preferred solution: Get your store in order
User's recommendation: Do you rearranging at night and have shelves stocked by opening.
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As a former cashier at Shaws, the customers were mad that the digital Just for u coupons hardly ever worked. I shop Market Basket, and other grocery stores, but I won't go to Shaws, not even for the sale items, and I won't do their digital coupons, because it's all gimmicks. They put a few items really cheap to get you to go into the store, and the rest of their stuff is really expensive.